2026-09-12
LeaveTime ("LeaveTime", "we", "us", "our") is operated by [LeaveTime operating entity], based in Singapore. These Terms of Service ("Terms") govern your access to and use of the LeaveTime website and any related apps (the "Service"). By creating an account, saving a trip, or otherwise using the Service, you agree to these Terms.
If you are using the Service on behalf of an organisation, you confirm you have authority to bind that organisation to these Terms.
LeaveTime estimates the time to leave for a flight, expressed as a range of confidence levels (for example, a 90% chance of making a given departure), based on modelled priors, live traffic, and - where available - live flight and airport data.
The Service is a planning aid. It is not a substitute for your own judgement, for airline or airport guidance, or for arriving with the buffer you personally consider prudent.
LeaveTime's outputs are statistical estimates, not guarantees or promises. We do not guarantee that following a suggested leave time - at any confidence level, including the highest - will result in you making your flight, clearing security or immigration in time, or avoiding any other travel disruption.
To the fullest extent permitted by law, LeaveTime and [LeaveTime operating entity] are not liable for a missed flight, a missed connection, denied boarding, lost bags, additional travel costs, lost income, or any other loss or damage arising from your reliance on an estimate, a notification, or any other output of the Service - whether caused by inaccurate data, a model limitation, a service outage, an unforeseen disruption (traffic incident, security queue, weather, strike, or similar), or otherwise.
Airline deadlines (bag-drop close, gate close) and airport processes can change without notice and are ultimately set by the airline and airport, not by LeaveTime. Always follow the airline's and airport's own instructions where they differ from an estimate shown here.
You need an account (via a one-time email sign-in link) to save trips or activate flight monitoring. You are responsible for keeping access to your email account secure, since that is how you sign in.
You may close your account at any time by contacting us at the email below; see our Privacy Policy for what happens to your data afterwards.
Flight monitoring and certain subscription tiers are paid features, billed via Stripe. Prices are shown before you pay. Except where required by law or stated otherwise at the time of purchase, payments for a period or one-off service already delivered (for example, monitoring that has started) are non-refundable.
We may change prices for future billing periods; we'll give you reasonable notice before a change takes effect for an active subscription.
Don't misuse the Service: don't attempt to disrupt it, scrape it at a volume that degrades it for others, reverse-engineer the model beyond what applicable law allows, or use it to build a competing product from our proprietary priors or outputs.
The Service may show a link to a third party - for example, a ride-hailing app, airport parking, or a lounge/fast-track provider - relevant to your trip. These are clearly marked as partner links. We are not responsible for the third party's service, pricing, availability, or its own terms and privacy practices; using a partner link is between you and that third party.
We do not run banner advertising on LeaveTime.
The Service, including its models, priors, design, and content (excluding data you provide and third-party data), belongs to [LeaveTime operating entity] or its licensors. You may use the Service for your own personal travel planning; you may not copy, resell, or redistribute it.
To the fullest extent permitted by law, LeaveTime's total liability to you for any claim arising from the Service is limited to the amount you paid us for the paid feature giving rise to the claim in the 12 months before the claim arose, or SGD 100 if you have not paid us anything.
Nothing in these Terms limits liability that cannot be limited under Singapore law.
We may change or discontinue parts of the Service, and may update these Terms from time to time. If we make a material change, we'll take reasonable steps to let you know (for example, by email or an in-app notice) before it takes effect.
These Terms are governed by the laws of Singapore, without regard to conflict-of-law rules. The courts of Singapore have exclusive jurisdiction over any dispute arising from these Terms or the Service, except where applicable consumer-protection law in your country of residence gives you the right to bring a claim elsewhere.
Questions about these Terms: privacy@leavetime.app.